Connect your knowledge and let the AI answer prices, availability and FAQs 24/7, in your business tone. You decide when your team steps in.
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Answers instantly, any time, without keeping customers waiting.
Learns your catalog, prices and policies to answer accurately.
Pause the AI per conversation and let your team take over anytime.
You upload your documents (price list, FAQs, policies) and the AI uses them to answer. It runs hybrid search (semantic + keyword) to find the right answer and, if it doesn’t have it, routes to a person.
Most WhatsApp “bots” follow rigid menus: «press 1 for sales, 2 for support». That frustrates customers and leaves sales on the table. WAG’s AI assistant understands natural language and replies like your best salesperson: with context, with your information, and with the goal of moving the conversation toward a sale or an appointment.
You upload your documents and the AI builds a knowledge base. When a customer asks something, it looks for the answer in your material, not in generic internet data, and replies accurately. If the info doesn’t exist, it doesn’t invent: it routes the conversation to your team. If you want the detail on how to prepare that material, we walk through it in the guide on training an AI to reply like your business.
You configure the assistant’s personality so it speaks like your business. The customer feels they’re talking to your brand, not an impersonal robot.
The AI works for you, not instead of you. Pause it in any conversation with one click, define when it should route to a person, and let your team take over whenever they want.
Everything runs on Meta’s official WhatsApp Business API and respects the 24-hour window: the AI replies freely while the conversation is active and, outside that window, uses approved templates.
Combine it with: